Managed services
We run it. We secure it. Or we run it with you.
Advanced AI systems need skills most teams do not have in-house yet, and cyber risk is much higher than before. StageMachine can operate your platform for you, keep it secure, or run it jointly with your own team while they build up the skills.
Why managed.
Three ways to work with us. Choose one, or combine them.
A skills gap in advanced AI
Running private models, Stagebots and case workflows in production takes skills that are scarce and hard to hire. We bring the people who build the platform.
Higher cyber risk
AI systems, customer channels and integrations widen what attackers can reach. Security has to be designed in and watched continuously, not added later.
Accountability stays clear
Whichever model you choose, fiduciary decisions stay with your people, and responsibilities are written down before go-live.
Secure it
Managed Security
We protect your StageMachine environment, its AI layer and the channels around it, so your team is not left watching alone.
Security monitoring
Monitoring of the platform, Stagebots, integrations and customer channels, with alerts handled as cases.
Access and permissions
Role x Action x Scope permissions reviewed and kept tight for people and Stagebots alike.
AI-specific safeguards
Guardrails against prompt injection, data leakage and misuse of AI agents, with every action logged to the case.
Vulnerability and patch management
Platform updates, patches and dependency checks applied on a planned schedule.
Incident response
A defined process to contain, investigate and report incidents together with your team.
Run it for you
Managed Service
We operate the platform end to end, so your team can focus on customers and decisions instead of infrastructure and models.
Platform operations
Hosting, environments, monitoring, backups and upgrades handled by us.
StageIntelligence model operations
Model deployment, tuning and monitoring for each StageIntelligence model you use.
Workflow and StageContract changes
Changes to cases, stages, policies and permissions made by our specialists on request.
Integrations
Connections to your core, finance, accounting and channel systems kept healthy.
Service desk
One place for your team to raise requests and issues, each tracked as a case.
Operate it together
Joint Operations
Your team and ours run the platform side by side, with shared tools and clear roles, while your people build the skills to take over as much as they want.
Shared operating model
Who does what is agreed up front and written down, stage by stage.
Embedded specialists
StageMachine engineers, AI and security specialists working alongside your team.
Skills transfer
Training, playbooks and pairing, so your team grows into the work over time.
Shared visibility
The same cases, dashboards and logs for both teams.
Flexible handover
Move responsibilities to your team, or back to us, as your needs change.
Frequently asked questions
Why would we need a managed service for StageMachine?
Advanced AI systems need skills that are hard to hire, and cyber risk is higher than before. A managed service lets you use the platform fully without building every skill in-house first.
Can we start managed and take over later?
Yes. Joint Operations is designed for that: we run the platform with your team and hand over responsibilities as your people are ready.
Do your people make decisions on our behalf?
No. Fiduciary decisions such as approve, issue, pay and release stay with your people. We run, secure and support the platform around them.
Can we combine the offerings?
Yes. Managed Security can be added to either Managed Service or Joint Operations, or taken on its own.
Run advanced AI without building every skill in-house.
Tell us how much you want to run yourselves, and we will shape the rest with you.